1. Processing Time:
- Orders are typically processed within 5-7 business days from the date of purchase.
- Custom or bespoke orders may take longer, depending on the intricacy of the design and customization.
2. Shipping Methods and Duration:
- Standard Shipping: Deliveries within India generally take 5-7 business days after the order has been processed.
- Express Shipping: Available for select locations, with deliveries within 5-7 business days post-processing.
- International Shipping: Shipping to international locations may take 7-14 business days, depending on the destination and customs clearance.
3. Shipping Charges:
- Domestic Orders (within India): Free standard shipping on orders above a specified amount. Orders below this amount may incur a nominal shipping fee.
- International Orders: Shipping costs vary based on destination and weight of the package. These charges will be calculated at checkout.
4. Customs and Duties (International Orders):
- Import duties, taxes, and customs charges are not included in the item price or shipping cost. These charges are the responsibility of the customer and are payable upon delivery.
5. Order Tracking:
- Once your order is dispatched, you will receive a confirmation email with tracking information to monitor your shipment’s progress.
6. Delays and Issues:
- We strive to meet all delivery timelines; however, delays due to unforeseen circumstances (e.g., weather, strikes, holidays, or customs processing) may occur. In such cases, we will communicate updates as they become available.
- If you experience delays beyond the standard delivery period, please reach out to our customer support for assistance.
7. Lost or Damaged Shipments:
- Dapper & Dare is committed to ensuring your order arrives safely. If your package is lost or arrives damaged, please contact our customer service within 48 hours of delivery to resolve the issue.
8. Shipping Restrictions:
- Certain remote locations may have limited delivery options and longer shipping times.
- Shipping of specific items may be restricted to certain regions due to local regulations.
Contact Us for Support: For questions related to your shipment, please reach out to our customer service team via the Contact Us section on our website or email us at support@dapperanddare.in.